Backorder Info

Thanks to the recent media attention we have garnered, bodycoats continue to be sold faster than we can produce them.

While this is a great problem to have, we hate to keep customers waiting — so we are doing everything in our power to replenish our stock and ship out all orders as quickly as possible.

We are continuously sending shipments of materials to our manufacturer so any coats that have been ordered WILL be shipped out as quickly as possible.

For all orders placed after December 13th, customers should expect to receive shipments between 2 to 4 weeks from the order date. Certain sizes and styles that were available immediately may be shipped sooner. Popular styles and sizes may be delayed an extra day or two due to the holiday season.

We urge you to purchase a bodycoat if you need one as it will be shipped to you within that time frame. As soon as we catch up on manufacturing, shipping times will move back to our normal rate of 2 weeks or less.

We truly appreciate your business and we thank you for your support and patience as we work to transition through this growth phase of our business.

The X-Ability team thanks you for being a customer and we know that you’ll love your new bodycoat, hat and/or mittens!

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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